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Privacy Policy

Last updated: 26 August 2026

1. Data Controller

WebGenPro ("we", "our") is responsible for the processing of personal data collected through the website webgenpro.com and its associated services.

Contact: [email protected]

2. Data Collected

We collect the following types of data:

  • Identification data: name, email, phone number, business name
  • Payment data: processed securely by Stripe (we do not store card data)
  • Usage data: pages visited, site interactions, IP address, browser type
  • Communication data: messages sent through the contact form, email, SMS or WhatsApp

3. Purpose of Processing

Personal data is processed for the following purposes:

  • Creating and managing websites for your business
  • Processing payments and subscriptions
  • Communication about the status of your order or service
  • Improving our services and user experience
  • Compliance with legal obligations

4. Legal Basis

The processing of your data is based on:

  • Contract performance: to provide the services you contracted
  • Consent: for marketing communications and non-essential cookies
  • Legitimate interest: to improve our services and prevent fraud
  • Legal obligation: to comply with tax and regulatory requirements

5. Data Retention

Personal data is retained only for as long as necessary for the described purposes. Account data is kept while the account is active. After cancellation, data is deleted within 30 days, except where retention is required by law (for example, billing data is kept for 7 years).

6. Data Sharing

Your data may be shared with:

  • Stripe: payment processing
  • Cloudflare: website hosting and security
  • Email services: sending transactional communications
  • Meta (WhatsApp): delivering WhatsApp messages when you have given us your number and consented to be contacted on that channel

We do not sell or share your data with third parties for marketing purposes.

7. Your Rights (GDPR)

Under the GDPR, you have the right to:

  • Access: obtain a copy of your personal data
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion of your data ("right to be forgotten")
  • Portability: receive your data in a structured format
  • Objection: object to the processing of your data
  • Restriction: restrict processing in certain circumstances

To exercise these rights, contact us at [email protected]. We respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS/TLS), restricted access and regular backups.

9. Changes to this Policy

We may update this policy periodically. Any changes will be published on this page with the revised update date. We recommend checking this page regularly.

10. WhatsApp messages

We only send WhatsApp messages to people who have (a) given us their mobile number and (b) consented to receive messages from WebGenPro on WhatsApp — for example by requesting a website, accepting an offer, ticking a checkbox, or messaging us first. Public listings (including Google) are not, on their own, a WhatsApp opt-in.

To stop WhatsApp messages, reply STOP (or SAIR). We honour opt-out requests sent on WhatsApp or by email. You can also block our number in the app.

11. Contact

For questions about privacy or data protection, contact us at: [email protected]